Notification Settings
Configure automated email templates and notification preferences
Sender Email
The email address your platform uses to send emails to customers and partners
Email configuration verified. Make sure your domain has proper SPF and DKIM records for best deliverability.
Booking Cancellation
Enabled
Sent when a booking is cancelled
SUBJECT: Booking Cancelled: {{booking_reference}}
Booking Reminder
Enabled
Sent 24 hours before the booking date
SUBJECT: Tomorrow: {{product_title}} - {{booking_reference}}
Payment Confirmation
Enabled
Sent when payment is successfully processed
SUBJECT: Payment Received - {{booking_reference}}
Payment Failed
Enabled
Sent when payment processing fails
SUBJECT: Payment Issue - {{booking_reference}}
Booking Confirmation
Enabled
Sent when a customer's booking is confirmed
SUBJECT: Booking Confirmed: {{product_title}} - {{booking_reference}}
New Booking Alert
Enabled
Sent to administrators when a new booking is placed
SUBJECT: New Booking Alert - {{booking_reference}}
New Booking Notification
Enabled
Sent to partners when they receive a new booking
SUBJECT: New Booking: {{product_title}} - {{booking_reference}}
Partner Application Approved
Enabled
Sent when a partner application is approved
SUBJECT: Welcome to Jive Travel - Application Approved!